Customer Reviews

Reviews for J & L Tire & Service Center

Great service, great price and great experience! J&L Tire found a way to get me in before a long holiday and tracked down thd exact tires that I wanted. Their price came up below Tirerack.com too so it was a win-win. Highly recommend.
Recommended? Yes |  by (Lake Mills, WI), July 2, 2015
J & L was recommend by a shop in Cambridge because they were backed up for service. I scheduled a two tire install appointment at 9 am, expecting the process to take at least an hour. 40 minutes flat!

Appreciated the quick turn-around and free, fresh hot coffee. Staff was friendly, too.

I will give J & L my business in the future.
Recommended? Yes |  by , November 3, 2014
My son got a flat on his Taurus late yesterday afternoon. We brought the tire in to J&L at 5:05pm. The tire was shot, but the staff was able to put on two new Kelly tires before they closed at 6:00pm. Not only that, but the price they charged was very reasonable. Highly recommended based on this experience.
Recommended? Yes |  by (Watertown, WI), May 15, 2014
I had a tire that was unrepairable. I called after hours on Thursday night at 6:10. Dan answered the phone and looked up my tire. He told me it wasn't a stocked item but he could order it and have it in the morning. I told him I was leaving Friday on a trip and asked if I brought the tire in could it be fixed before I left. He asked where I lived and if I had the tire off the truck. I told him I had the tire off and lived just down the road. He said bring the tire in, he would wait for me and would get it changed in the morning. Not too many people would stay late to take care of customers like that. The tire didn't come in the morning and Dan called as soon as he knew. He apologized and said it should be in around 1pm and he would have it mounted and balanced as soon as it came in. He called at 1:30 and said I could pick it up. This guy is extremely committed to customer service! Because of him J&L Tire gained a customer for life and I will definitely recommend you. Please recognize Dan's contribution to your success. GREAT JOB!
Thanks again!
Recommended? Yes |  by (Johnson Creek , WI), April 2, 2014
J and L Tire is a fantastic place! I cannot say enough great things about them. Excellent customer service, reliable, and very willing to go above and beyond for you! J & L was originally recommended by a fleet mechanic for WE Energies who can't speak highly enough about them as well.

They have squeezed me in with last minute emergency repairs and I feel like I'm in a good hospital when I'm there. They treat your car like it's their own and they update you every step of the way as far as what they find and what they are doing.

Prices are very reasonable and they use quality parts.

They also work on large vehicles such as commercial trucks/semis and heavy duty stuff. Even though I don't have anything like that I recommend them to people who are owner/Operators.

The staff are great. The managers are very helpful, and have excellent common sense customer service! You never feel like you are being scammed and they follow through with all of their work and guarantee it!

I HIGHLY, HIGHLY recommend J & L Tire!!
Recommended? Yes |  by , March 21, 2014
My family and I have been going to J&L Tire for years. I can't say enough about how great they are. I can always count on this, family owned, business to do great work. I don't know very much about cars, but I trust them completely to do the right thing. That's why I keep going back. I have bought tires from them several times, and go to them for all my oil changes. When, I'm in need of repairs they are the first ones I turn to.

Everyone, is so friendly and helpful. Conveniently, they are across the highway from the outlet mall, and they will give you a ride there while your car is being worked on, and will pick you up when they are done.

They give you some cookies too, which is a nice touch.

J & L Tire does a lot in the community by sponsoring a variety of fundraisers and community events. They obviously care about the community that they are in.

If you are looking for a place that is, honest, friendly, and extremely trustworthy. Go to J & L Tire.
Recommended? Yes |  by , March 21, 2014